The Man Behind the Journeys: Mr. Anil Gupta of Anjali Tours & Travels
Three decades of trust, countless destinations and one simple belief – every journey deserves personal attention.
For Mr. Anil, the founder of Anjali Tours & Travels, travel has never been just about booking tickets or reserving hotel rooms. It has always been about understanding people, their dreams and the experiences they hope to take back home.
When he started his journey in the travel business over three decades ago, the industry was very different. Bookings involved paperwork, endless phone calls and personal follow-ups. Yet, one thing remained central to his approach – understanding the traveller before planning the trip.
Over the years, technology has transformed the travel industry, destinations have changed and customer expectations have evolved. But Mr. Anil believes that the most important ingredient of a successful travel business remains unchanged: trust.
What makes his journey particularly special is the relationship he has built with customers. Families who once approached him for their honeymoon holidays now return to plan vacations with their children and even grandchildren. For him, such relationships are a greater achievement than any business milestone.
The Business: Anjali Tours & Travels
Based in Vile Parle, Anjali Tours & Travels has been helping individuals and families plan their holidays for over three decades. From domestic and international holiday packages to customised family vacations, honeymoon trips, group tours, corporate travel, hotel reservations, visa assistance, travel insurance, cruises and foreign exchange guidance, the company offers a range of travel-related services under one roof. Its approach combines destination knowledge, personalised planning and assistance throughout the travel process.
The pandemic tested the travel industry like never before, but staying connected with customers, helping them with cancellations, refunds and rebookings, remained a priority.
Today, as Anjali Tours & Travels embraces new technology and changing travel trends, Mr. Anil continues to believe in the personal touch that built the business.
His philosophy is simple: listen carefully, advise honestly and never treat a traveller as just another booking.
After all, destinations may be discovered online, but trust is built one relationship at a time.
